Article : Ms Tiong Mee See
She has been a nurse instructor for Taman Desa Medical Centre (TDMC) since August 2013. Her journey began in 1998 when she enrolled at Lam Wah Ee Hospital’s College of Nursing.
She was attracted by the flexibility as well as the opportunities to make a difference and help others.
She said, “I chose this field because nursing is broad and flexible; it allows me the flexibility to pursue a number of different options clinically and professionally.I believe that in this profession, I can make a difference and make people feel better. Seeing so many people in pain and misery motivated me to practise nursing.”
For Tiong, nursing is more than just a job.
“I learned a lot throughout the years and it helps me to be a better person. Going through the SARS crisis back in early 2000, it has revealed to me how valuable a life is. It gives me a stronger reason to be a nurse and provide proper care so that patient with critical illness can have a better chance to live,” she added.
She finds deep satisfaction in seeing happy thankful faces.
Tiong stresses, “I derive immense satisfaction from seeing smiling faces of patients because they are happy with my services.” Indeed as a forward-looking company, TDMC has also sent her to various seminars to improve her own managerial and interpersonal skills.
“The most intricate part of being a nurse is having a patient, who suffers from an incapacitating disease, which is incurable. It is hard for both families and nurses to deal with bad prognosis,” she said, sharing her worst experience with Inspiration.
How does she see her most difficult challenge so far?
Since nurses tend to have the most contacts and interactions with patients and their families, she believes it is vital to improve patients-nurses relationships.
She said: “Today’s nurses are facing a unique set of challenges as the healthcare industry is undergoing a period of rapid and fundamental change. Patient won’t choose to receive care from a facility that doesn’t have a good track record of customer satisfaction.”
Her role model is none other than her own Chief Nursing Officer, Madam Lee Hoon Ngoh.
Tiong said, “She taught me so much about looking beyond what is ‘expected’ and learn to pave my own career trajectory,” adding, “ My motto/philosophy is Albert Einstein’s ‘Once you stop learning, you start dying’.”
Notwithstanding her part-time status, she views TDMC favourably.
“TDMC is a place with lots of generous people. We’re like a family, and we have our good and bad moments. We all usually get along, but even when we don’t, we work as a team,” she said.
She also plans to upgrade herself further.
The nurse instructor said, “I would like to have profound knowledge of nursing by earning a Master degree so that I can serve people with more advanced techniques.”
She summed up with an invaluable take-away for aspiring and young nurses.
“This kind of job is not just about money. You have to truly care about people and want to help them. If you don’t, then you will not be happy being a nurse. Remember what Albert Pike said: What we have done for ourselves alone, dies with us. What we have done for others and the world, remains and is immortal.”